Cigar Insider and Cigar Aficionado Magazine

Answers to problems with your subscription to Cigar Aficionado or

How do I subscribe to Cigar Insider?
Cigar Insider is an e-newsletter from the editors of Cigar Aficionado, published twice a month. Click here to subscribe.
Mon, 7 Jan, 2019 at 12:37 PM
How can I contact customer service for Cigar Aficionado or Cigar Insider?
Customer service hours are Monday - Friday, 9:00 a.m. - 5:00 p.m. EST. Please click here to e-mail customer service. If you would like to reach them by ph...
Fri, 26 Feb, 2021 at 12:37 PM
How do I change my email address?
If you'd like to update for Cigar Insider, please click here to e-mail customer service or log into Customer Service and choose "Add/Change Email&q...
Thu, 4 Mar, 2021 at 1:43 PM
I am not getting my email alerts telling me when the latest Cigar Insider is live.
Please make sure that we have your correct email address by logging into Customer Care and checking your account details.  If your email is incorrect, you ...
Thu, 4 Mar, 2021 at 1:49 PM
I received an email that Cigar Insider was available. I clicked the link. Now what?
The New Cigar Insider is now mobile friendly and published twice monthly. You can read the current issue by clicking on the link in the email announcing eac...
Mon, 7 Jan, 2019 at 12:34 PM
When printing the document, the fonts don't look right, or the text is misaligned on the printed pages. How do I print the document properly?
If you're using Windows, you can click "print as image" on your "Print" options box. Mac users should set their Adobe Acrobat print p...
Wed, 11 Jul, 2012 at 3:35 PM
I would like to cancel my Cigar Insider subscription.
You can cancel your account by calling 1-800-601-9463 or click here to e-mail. You will receive a pro-rated refund, if applicable.
Mon, 7 Jan, 2019 at 12:41 PM
How do I update my e-mail address and / or mailing address for Cigar Insider and Cigar Aficionado magazine?
Please visit, click on Customer Care at the bottom of the homepage. On that page, please log in to using one of the options prov...
Thu, 4 Mar, 2021 at 1:52 PM
How do I subscribe to Cigar Aficionado magazine and / or Cigar Insider?
Please visit and click on Subscribe on the top right corner of the homepage. The following page will show you the subscription opti...
Thu, 26 Sep, 2019 at 3:40 PM
How can I sign up for Cigar Watch?
Please click here to sign up for the newsletter:
Thu, 26 Sep, 2019 at 3:44 PM