Please make sure that we have your correct email address by logging into Customer Care and checking your account details.  If your email is incorrect, you are able to change it by selecting "Add/Change Email" in the left-hand menu.

If your email is correct but you're still not receiving the emails, it is likely that we need to adjust your email preferences or our email notifications are being blocked by your personal email settings, or by your email service provider through some sort of spam filter. 

Please try adjusting your email security settings and/or contact your email service provider to have them modify their security settings so that you can continue to receive the email notification (from  You can also go directly to this page for the latest issue: and click on the issue link. You will need to log in using your email address. 

If you believe you have accidentally opted-out of receiving the email, or have any other questions, please email us at